Effective Date: January 12, 2026
Last Updated: January 12, 2026
1.1. RemindFox ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our invoice reminder service ("Service").
1.2. By using the Service, you consent to the data practices described in this Privacy Policy. If you do not agree with this Privacy Policy, please do not use the Service.
2.1. Account Information: When you create an account, we collect your name, email address, business name, and password. We may also collect payment information through our third-party payment processor (Stripe).
2.2. Invoice Data: When you upload invoices or manually enter invoice information, we collect and process invoice data including but not limited to: invoice numbers, amounts, due dates, client names, client email addresses, and any other information contained in or extracted from your invoices.
2.3. Usage Data: We automatically collect information about how you interact with the Service, including IP addresses, browser types, device information, pages visited, features used, and timestamps of activities.
2.4. Communication Data: We collect and store copies of reminder emails sent through the Service, including email content, recipient addresses, delivery status, and engagement metrics (opens, clicks).
2.5. Cookies and Tracking Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your browsing activities and to remember your preferences.
2.6. Future Features - Email-Based Invoice Creation: For upcoming features that allow email-based invoice creation (such as BCC functionality), we will process incoming email metadata and attachments solely to create Chases within your account. We will not access, read, or store any other emails in your inbox beyond those explicitly forwarded or BCC'd to RemindFox for invoice processing purposes.
3.1. Service Delivery: We use your information to provide, maintain, and improve the Service, including processing invoices, extracting data using AI, scheduling reminders, and sending email notifications to your clients.
3.2. Communication: We use your contact information to send you service-related notifications, updates, security alerts, and support messages. We may also send you marketing communications, which you can opt out of at any time.
3.3. Analytics and Improvement: We use usage data to analyze how users interact with the Service, identify trends, diagnose technical issues, and improve our features and user experience.
3.4. Legal Compliance: We may use your information to comply with legal obligations, enforce our Terms & Conditions, protect our rights and property, and respond to legal requests from authorities.
3.5. Fraud Prevention: We use your information to detect, prevent, and investigate fraudulent activity, security breaches, and other potentially prohibited or illegal activities.
4.1. Your Data Ownership: You retain all ownership rights to your invoice data, client information, and other content you upload to the Service ("User Content"). RemindFox does not claim ownership of your User Content.
4.2. Limited License to RemindFox: By uploading User Content to the Service, you grant RemindFox a limited, non-exclusive, worldwide, royalty-free license to use, store, process, transmit, and display your User Content solely for the purpose of providing the Service to you. This license includes the right to:
4.3. License Termination: This license terminates when you delete your User Content or close your account, except that RemindFox may retain copies as required by law or for legitimate business purposes (e.g., backup archives, legal compliance).
5.1. Third-Party Processing: RemindFox uses third-party service providers to help deliver the Service. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your information. Third-party services include:
5.2. Third-Party Terms Apply: Your use of the Service is also subject to the terms of service and privacy policies of these third-party providers. We encourage you to review their policies.
5.3. Data Transfers: Some of our third-party providers may be located outside your country. By using the Service, you consent to the transfer of your information to these providers, which may be in countries with different data protection laws than your own.
5.4. AI Training Prohibition: We do not permit our AI service providers (including OpenAI and other AI processors) to use your invoice data, client information, or any other User Content to train their machine learning models. Your sensitive business data is processed solely for the purpose of providing the Service to you and is not used to improve third-party AI systems.
6.1. Security Measures: We implement industry-standard security measures to protect your information, including:
6.2. Security Disclaimer: WHILE WE USE INDUSTRY-STANDARD ENCRYPTION AND SECURITY MEASURES, NO METHOD OF TRANSMISSION OVER THE INTERNET OR ELECTRONIC STORAGE IS 100% SECURE. WE CANNOT GUARANTEE ABSOLUTE SECURITY OF YOUR INFORMATION. RemindFox is not liable for unauthorized access to your data that occurs despite our reasonable security measures and beyond our reasonable control.
6.3. Data Breaches: In the event of a data breach that affects your personal information, we will notify you and relevant authorities as required by applicable law.
6.4. Your Responsibility: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You must notify us immediately of any unauthorized access or security breach.
7.1. Active Accounts: We retain your information for as long as your account is active or as needed to provide you with the Service.
7.2. Closed Accounts: After you close your account, we may retain certain information for a reasonable period to comply with legal obligations, resolve disputes, enforce our agreements, and for backup and disaster recovery purposes.
7.3. Deletion Requests: You may request deletion of your data by contacting us at privacy@remindfox.net. We will respond to your request within a reasonable timeframe, subject to legal retention requirements.
8.1. Access and Correction: You have the right to access, update, and correct your personal information through your account settings or by contacting us.
8.2. Data Portability: You have the right to request a copy of your data in a structured, machine-readable format.
8.3. Deletion: You have the right to request deletion of your personal information, subject to legal retention requirements and legitimate business purposes.
8.4. Opt-Out: You may opt out of marketing communications by following the unsubscribe instructions in our emails or by updating your account preferences.
8.5. Do Not Track: Our Service does not currently respond to "Do Not Track" signals from browsers.
8.6. Regional Rights: If you are located in the European Economic Area (EEA), United Kingdom, California, or other jurisdictions with specific privacy laws, you may have additional rights under applicable data protection regulations (e.g., GDPR, CCPA). Please contact us to exercise these rights.
9.1. The Service is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information.
10.1. Cross-Border Transfers: Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from the laws of your country.
10.2. Safeguards: When we transfer your information internationally, we implement appropriate safeguards to protect your information in accordance with this Privacy Policy and applicable law.
11.1. We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by posting the updated Privacy Policy on our website and updating the "Last Updated" date.
11.2. Your continued use of the Service after the effective date of the updated Privacy Policy constitutes your acceptance of the changes.
12.1. If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Email: privacy@remindfox.net
Legal Inquiries: legal@remindfox.net
13.1. If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA), including:
13.2. To exercise these rights, please contact us at privacy@remindfox.net with "CCPA Request" in the subject line.
14.1. If you are located in the European Economic Area (EEA) or United Kingdom, you have rights under the General Data Protection Regulation (GDPR), including:
14.2. Legal Basis for Processing: We process your personal data based on the following legal grounds:
14.3. To exercise your GDPR rights, please contact us at privacy@remindfox.net. You also have the right to lodge a complaint with your local data protection authority.
15.1. As we operate from the Kingdom of Thailand, we comply with the Personal Data Protection Act B.E. 2562 (PDPA). If you are a data subject in Thailand, you have the following rights:
15.2. To exercise these rights, please contact us at privacy@remindfox.net with "PDPA Request" in the subject line.
15.3. You also have the right to lodge a complaint with the Office of the Personal Data Protection Committee (PDPC) if you believe our processing of your data violates the PDPA.
By using RemindFox, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy.