Effective Date: January 12, 2026
Last Updated: January 12, 2026
1.1. By accessing or using RemindFox ("Service", "Platform", "we", "us", or "our"), you ("User", "you", or "your") agree to be bound by these Terms & Conditions ("Terms"). If you do not agree to these Terms, you must not use the Service.
1.2. We reserve the right to modify these Terms at any time. Continued use of the Service after modifications constitutes acceptance of the updated Terms.
2.1. RemindFox is an automated invoice reminder notification assistant. The Service provides tools to upload invoices, extract invoice data using artificial intelligence, and send automated payment reminder emails to your clients.
2.2. No Guarantee of Payment: RemindFox is NOT a debt collection agency and does NOT guarantee that your invoices will be paid. The Service is a notification tool only. We make no representations or warranties regarding the effectiveness of reminders in securing payment from your clients.
2.3. The Service includes a "Fox Check-in" safety feature that provides advance notice before reminders are sent. Use of this feature is entirely at your discretion.
3.1. No Liability for Client Relationships: TO THE MAXIMUM EXTENT PERMITTED BY LAW, REMINDFOX SHALL NOT BE LIABLE FOR ANY DAMAGE TO YOUR CLIENT RELATIONSHIPS, LOSS OF BUSINESS, OR REPUTATIONAL HARM RESULTING FROM THE USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO AUTOMATED REMINDERS SENT THROUGH THE PLATFORM. This limitation applies regardless of whether you utilized the "Fox Check-in" safety feature.
3.2. AI Accuracy Disclaimer: The Service uses artificial intelligence to extract invoice data (including but not limited to invoice amounts, due dates, client names, and email addresses). YOU ARE SOLELY RESPONSIBLE FOR VERIFYING THE ACCURACY OF ALL EXTRACTED DATA BEFORE ACTIVATING ANY CHASE OR SENDING ANY REMINDERS. RemindFox is not liable for reminders sent with incorrect, incomplete, or inaccurate information extracted by the AI system.
3.3. Hold Harmless Clause: You agree to indemnify, defend, and hold harmless RemindFox, its officers, directors, employees, agents, and affiliates from and against any and all claims, damages, obligations, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any third-party rights, including client privacy rights; or (d) any content or data you submit through the Service.
3.4. Disclaimer of Warranties: THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT. RemindFox does not warrant that the Service will be uninterrupted, error-free, or free from viruses or other harmful components.
3.5. Limitation of Damages: IN NO EVENT SHALL REMINDFOX BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SERVICE, EVEN IF REMINDFOX HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR TOTAL LIABILITY TO YOU FOR ANY CLAIMS ARISING FROM OR RELATED TO THE SERVICE SHALL NOT EXCEED THE AMOUNT YOU PAID TO REMINDFOX IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM.
4.1. Data Verification: You are solely responsible for verifying all invoice data, client information, and reminder content before activating any automated chase or sending any communications through the Service.
4.2. Compliance with Laws: You agree to use the Service in compliance with all applicable local, state, national, and international laws and regulations, including but not limited to laws governing debt collection, consumer protection, privacy, and electronic communications.
4.3. Prohibited Uses: You agree not to use the Service to: (a) send spam, harassment, or abusive communications; (b) violate any third-party rights; (c) transmit any viruses, malware, or harmful code; (d) attempt to gain unauthorized access to the Service or related systems; or (e) use the Service for any illegal or unauthorized purpose.
4.4. Email Warm-up Compliance: You acknowledge that email deliverability requires proper domain warm-up and sender reputation management. Failure to follow recommended warm-up protocols may result in poor deliverability or account suspension.
4.5. Client Consent & Legal Right to Contact: You represent and warrant that you have obtained all necessary consents from your clients to contact them via the Service and that such contact complies with all applicable local, state, national, and international regulations, including but not limited to the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, General Data Protection Regulation (GDPR), and any "Right to be Forgotten" laws. You are solely responsible for ensuring you have the legal right to send communications to each recipient.
4.6. Liability for Domain Reputation Damage: You acknowledge that misuse of the Service, including but not limited to sending spam, uploading fraudulent invoices, or violating anti-spam laws, may result in blacklisting of RemindFox's email domains or service providers. You shall be liable for any damages, costs, or expenses incurred by RemindFox, including but not limited to loss of service, domain remediation costs, legal fees, and reputational harm, resulting from your violation of anti-spam laws or actions that trigger blacklisting events through the Service.
5.1. Termination by RemindFox: We reserve the right to suspend or terminate your account immediately, without prior notice or liability, for any reason, including but not limited to: (a) violation of these Terms; (b) use of the Service for spam or harassment; (c) violation of email warm-up protocols; (d) fraudulent activity; or (e) abuse of the Service that negatively impacts system performance or other users.
5.2. Termination by User: You may terminate your account at any time by contacting support or using the account cancellation feature in your dashboard. Upon termination, your access to the Service will cease, and your data may be deleted in accordance with our Privacy Policy.
5.3. Effect of Termination: Upon termination, all licenses and rights granted to you under these Terms will immediately cease. Sections of these Terms that by their nature should survive termination shall survive, including but not limited to liability disclaimers, indemnification obligations, and dispute resolution provisions.
6.1. Plan Tiers: RemindFox offers multiple subscription tiers, including a free "Scout" plan and a paid "Silver Fox" plan. Plan features, limits, and pricing are subject to change with reasonable notice.
6.2. Fair Use Policy: The "Silver Fox" plan advertises "Unlimited" chases and reminders. However, "Unlimited" is subject to fair use limits to prevent system abuse and ensure service quality for all users. RemindFox reserves the right to define reasonable usage limits and to throttle, suspend, or terminate accounts that exceed these limits or engage in abusive behavior that negatively impacts system performance.
6.3. Billing & Payment: Paid subscriptions are billed in advance on a recurring basis (monthly or annually). You authorize RemindFox to charge your payment method for all fees due. Failure to pay may result in service suspension or termination.
6.4. Refunds: All fees are non-refundable except as required by law or as explicitly stated in our refund policy. We do not provide refunds for partial months or unused portions of your subscription.
7.1. RemindFox IP: The Service, including all software, designs, text, graphics, logos, and other content, is the property of RemindFox and is protected by copyright, trademark, and other intellectual property laws. You may not copy, modify, distribute, or create derivative works based on the Service without our express written permission.
7.2. User Content: You retain ownership of all invoice data, client information, and other content you upload to the Service ("User Content"). By uploading User Content, you grant RemindFox a limited, non-exclusive, worldwide, royalty-free license to use, store, process, and transmit your User Content solely for the purpose of providing the Service to you.
8.1. Third-Party Processors: RemindFox uses third-party services to provide certain features of the Service, including but not limited to email delivery (Postmark), payment processing (Stripe), and AI data extraction. Your use of the Service is also subject to the terms and privacy policies of these third-party providers.
8.2. No Endorsement: RemindFox does not endorse and is not responsible for the content, accuracy, or practices of any third-party services or websites linked from the Service.
9.1. Governing Law: These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Thailand, without regard to its conflict of law provisions.
9.2. Arbitration: Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of the Thai Arbitration Institute (TAI), rather than in court, except that you may assert claims in small claims court if your claims qualify. The arbitration shall be conducted in Bangkok, Thailand, in the English language.
9.3. Class Action Waiver: You agree that any arbitration or proceeding shall be limited to the dispute between you and RemindFox individually. To the fullest extent permitted by law, you waive any right to participate in a class action lawsuit or class-wide arbitration.
10.1. Entire Agreement: These Terms, together with our Privacy Policy, constitute the entire agreement between you and RemindFox regarding the Service and supersede all prior agreements and understandings.
10.2. Severability: If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall remain in full force and effect.
10.3. Waiver: No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term.
10.4. Contact: For questions about these Terms, please contact us at legal@remindfox.net.
By using RemindFox, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.